Hi admin

Having trouble getting in to my account with my new smart phone ???? Can someone please help

Regards Phil

Hi Phil

Can you be more precise as to the problem? Your last login is a few minutes ago when you posted this. Was that from another device?

Email me directly if you wish

Regards

Paul

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Admin 2

Hi

The problem i have is that i use 2 different phones one is the older phone which i can get access to the forest of dean site but i can't ring out on, i just use it for accessing the site for family search records

The new phone i can't access the forest of dean website because my email address and user name is for the old phone but don't really know how long the old phone will go on working for,

What do you recommend please

Best wishes Phil

Hi Phil

I presume you are using a browser on your phones to access the website and then view the forum. I see no reason why you cannot use the old information (username and password) on a browser on the new phone.

Regards

Paul

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Admin 2

Hi Phil

Are you now able to login using your new phone? If not please do email me and I will see if I can help.

Regards

Paul

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Admin 2

Hi thanks for the reply

Yes seems OK at the moment

It's such a good site for tracing my family

I am related to hundreds of people in whitchurch herefordshire back to 1740's

Best wishes Phil