Family Trees on Ancestry's Website (General)

by rookancestrybest , United Kingdom, Monday, March 18, 2013, 17:18 (4270 days ago) @ Jefff

Thank you all for these detailed responses I very much appreciate them.
I use the free access part of Ancestry very frequently at home and it's reliable at any time of the day, it never seems to let me down at all from home, but it is the public library where the problem arises using their membership subscription. I suspect they use broadband rather than fibreoptic though fibreoptic is available in the area and has been for several years. It's a city in Yorkshire which is strapped for cash and they are probably not investing much into these resources.

It's usually in the day time and happens on Saturdays in the same way as weekdays. Knowing how disorganised councils can be it might be the council's fault for not maintaining its server properly as I think it could be a server problem.
I will ask for feedback on my comments to them when they have been given chance to investigate it. I might make an official comment about it too on their site.

Glad that my comments about being too mean to pay for an individual subscription were received with the same kind of humour which I wished to convey!