Problem with site - Advance Search (General)

by RalphCook , Friday, September 13, 2013, 23:53 (4094 days ago) @ admin2

Hi

I guess by the tone of your reply, I may have offended you, in which case I apologise, for that was not my intention. Email does encourage a certain directness of approach in those that use it a lot and it is easy to forget how our words may sound to the reader.

I was not intending to sound annoyed or pushy but to convey the fact that for me at least I have been unable to use Advanced Search for what has certainly felt like several weeks. I frequently access the site on an almost daily basis during bouts of research conducted over several years. It is likely therefore that I had problems with Advanced Search the very day the new site went live.

I reported it that day, as I did the other problems and after having returned to the site a couple of times since only to experience the same problem, I decided to search Forum to find out whether my earlier report had received a response that might explain the problem. I could not find my posting.

So, I was a little frustrated but there was no desire to annoy anyone on my part, in fact I have been very supportive of the voluntary spirit of the site in my previous posts and having been researching my family history since 1998, I am particularly understanding of the huge contribution sites such as yours make to the family history community and to me. The fairly recent loss of Mike's Monmouthshire family history website has hit me badly, further demonstrating the value of your work.

Regards Ralph