findmypast - forum members recent experience? (General)

by HarryBrook @, Wednesday, September 25, 2013, 09:46 (4079 days ago) @ Daffodil

Daffodil,
You will probably get the same reply as I had - "clear your cache (files and cookies)reboot and then log in and try again, or, alternatively, even temporarily, try using a different browser for site access".
No issue at their end they say.
I did the first and it makes little difference.
I am reluctant to end my subscription because they have some useful resources which ancestry do not have.
I think the problem is that they do not have enough server capacity. And nothing alters the fact that when you get search results the page is frozen until that little advert for 'Saga' or suchlike appears in the top corner.
Hopefully it might return to what it was previously - bearable.
Harry


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