Performance Issues (General)

by Paul Andrews , Shropshire, England, Monday, December 23, 2013, 19:18 (3989 days ago) @ admin2

We recognise that problems remain with the website and we are taking steps to overcome them. The two main issues appear to be related to access to resources such as Parish Records and finding a session finished when submitting a posting to the Forum. We suggest the best way to deal with these is as follows:

Access to resources such as Parish Records:
First of all check that you have Cookies enabled (http://www.forest-of-dean.net/index.php/help-faq#faq3 ) and that you have agreed to accept cookies - the link is on the front page.
Secondly if you have logged in and clicking on "Search Parish Records" is answered by "Only registered users can view this page! Please Log-in or Register." then do not logout but login again from that page.

Session finished/Posting to the Forum:
We strongly recommend you prepare your post in a text file and when completed, login and copy and paste the item to the online form. We do not have any control over the length of a session as it is dictated by the level of activity at the time.

Michael

Michael, Thanks for your response.

Access to resources such as Parish Records:

I did exactly as you described and was still sent in circles.

Session finished/Posting to the Forum:

Yes. Even when I respond immediately, with a small post, I find that the session has ended.