I never received my password (General)

by admin ⌂, Forest of Dean, Saturday, July 28, 2007, 01:37 (6330 days ago) @ admin

A number of people mainly with AOL email address have not received their
password by email from us after filling out the Sign-up registration form.

Our registration program creates the e-mail immediately and it should get to you
quickly. Give it at least a few hours before you decide it's not going to get to
you.

If you, or your email client, or your email server, or your ISP has a
misconfigured anti-spam filter you might not be able to receive an answer from
us!

If you have checked your own spam mailbox and the email is not there I would
suggest you try again using the Forgot Details form on the Members Web site. If
again the email does not get to you, I suggest you contact your ISP as I am sure
the problem is with them.

If after taking all steps that are suggested above, you have still not resolved
your problem, please go to the Contact Us page on the Web site and Use the "Help
and Support - Members Area" contact form and we will sort something out for you.

When using the Support contact form make sure you make a note of the ticket
number
which you will see once your request is completed.

If we can't reach you by email we won't be able to tell you that we can't reach
you and you will need this ticket number to go back to the form and view
our reply.


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